We are absentee landlords, living interstate, and rely on the services of this management team to efficiently manage the affairs with our property.. The team at Crystal Realty are efficient, courteous and communicate with us effectively, always with a view, to doing what is best for us and our tenants.
" Angela has been brilliant... "
I have resided at Campbell Rd Alexandria for seven years and I am writing to let you know of the exceptionally positive, prompt & efficient management of Angela as the property manager of my home. During the last seven years there has been many managers of this property and although the previous property manager was very good, Angela has been brilliant, and has made my dealings of keeping this house in good order, quick and professional and is the only property manager that has been accessible by phone and email. I work for NSW Fair Trading and have dealt with many agents & tenants and in my opinion believe Angela is a great asset to Crystal and deserves praise for her efforts. Kind regards
“Thank you Crystal Reality.. our time involved with your agency was all positive. The apartment was perfect for us during our residency. Any issues that arose were dealt with promptly and fairly.. it was really great to have that sense of security. Thank you to Angela + the team.” VJ – Tenant - Alexandria
Angela, Nick, Sean and the team at Crystal Realty have truly been the most professional, personable and flexible Property Managers, I have ever dealt with during my years as a tenant. From day one, they were most friendly, caring and made you feel like a valued tenant. Angela and her team have always been so very considerate and timely in providing prompt notifications for inspections and could always be trusted to access my rental property, if I wasn’t able to be home. As for any maintenance or repairs, they would also respond straight away and a tradesman was contacted immediately. Nothing was ever too difficult. Thank you Angela, Nick and Sean for your service excellence and genuine support. Best regards F. Morris - Tenant - Lane Cove
I have been engaging Crystal Realty for over ten years, and during that time they have managed several properties for me. For the last four years I have lived overseas and despite my remoteness and time differences, the Crystal staff keep me well informed in a timely manner. For the last few years I have had the pleasure of dealing with Joe - like all Crystal staff, he has been always been very friendly, courteous, responsive, and professional. I highly recommend Crystal Realty, and Joe Melfi.
Crystal Realty handled the sale of our property with professionalism and grace. We found Angela and Joe to be honest and pleasant to work with and they responded to all our concerns and needs promptly, resulting in a sale price that was above what we had hoped for. Being a boutique agency means that their service is more personal than you will find at one of the franchised agents, and thus they are more able to adapt to the property's individual needs. We highly recommend them.
We were very happy with the service we had from Crystal Realty in selling our house. Every query was responded to immediately and we were happy with both the process and the result.
My partner and I purchased our first home with the help of Crystal Realty, and in particular our agent Angela Lytsioulis. After being on the hunt for the better part of a year, our experience with Crystal Realty was a welcome change to the normal nonsense. From day one Angela was generous with her time, and provided us with the resources, support and honest information needed for us to make an informed decision about the property. We are very happy with our purchase and from a buyer’s perspective I would definitely recommend Crystal Realty to prospective sellers.
When I purchased my house in Newtown, Angela was an absolute pleasure to deal with! Her down to earth nature and honesty is uncommon in the industry, and I found her colleagues to be the same. From the independent viewings to the support on Auction day, my experience was faultless – I’d recommend them as a buying and selling agent!
I have been renting in the Newtown area for around 25 years and Crystal Realty have always had a good name in the rental market. I personally have been renting from Crystal Realty since October 2006. In my own experience, they have been an absolute pleasure to work with. They know me by name, they respond promptly to requests for repairs (the handyman usually arrives the same day) and they frequently represent my interests regarding utilities. They are also genuinely appreciative of my efforts in keeping the place nice. I have no hesitation in recommending Crystal Realty to anyone in the rental market.