Ms. Aoun is well known to me through her sale of my property; unit 6 at 16-18 Gorman St Marrickville. Her conduct through this process was more than satisfactory. She took control of the whole process and achieved an exemplary result in difficult times. I consider Ms. Aoun to be a woman of her word who would be unlikely to enter into any commitment she could not fulfill. Sincerely Peter Sotiriou.

- Peter Sotiriou


I have owned three apartments at Newtown and one at Stanmore for many years. The Newtown units have always been managed by Crystal Realty and the stanmore unit by a local agent. Earlier this year I decided to put the stanmore unit on the market and I received auction proposals from the stanmore agent and from Crystal Realty. I found the latter to be more attractive and an auction on 25 May 2019 was arranged. The sale campaign was managed by May. I found may to be very experienced and helpful in her approach to the proposed auction. Her advice regarding improvements that I envisaged was very valuable and in particular I accepted her recommendation on hiring display furniture. I found her online displays to be very good. There was strong indication of a likely sale price due to a fairly comparable recent sale. I set a reserve and also I envisaged a considerably higher amount as a possible outcome. After a limited number of inspections I received offers. I rejected these and decided to await her auction. However on bidder decided to accept my higher amount and the property was sold prior to auction. I felt that this met my expectation of the best possible outcome. I would highly recommend May to prospective vendors. Ken Millar

- Ken Millar

Selling my house

I live in Hobart now and I was faced with selling my property long distance. This was not my first house sale and although I had a managing agent, I was keen to find the right person to sell me much loved house in Newtown. So I selected a number of property agents to appraise my property and I invited a relative, with expertize in marketing, to host the proceedings. May was the one who came up trumps. She had inspected with the greatest care and had noted the most different selling points, offering advice on things that needed to be done to refresh the house and having it looking at its best. I had lived in my little house for twenty eight wonderful years and during that time had become aware of Crystal Real Estate. Though small compared to the big guys, its reputation had been solid, reliable and growing. But I hand't met May Aoun. By the time my house was sold, I looked upon May as a friend and made one of those rare trips back to my old neighbourhood to meet and thank her.... and also George Caramanlis, the delightful lawyer whom she'd recommend to handle the legal business. What an amazing duo they'd turn out to be, dedicated, professional, easy to contact, friendly. I was in real estate Heaven.... and my little house had sold by the third day. Thank you, May, you were always there for me. You made what can have been a stressful trip into a delightful journey where I felt confident and supported every step of the way and I have no hesitation in recommending you to others who may be wishing to sell their house. Kate McQuaid Hobart

- Kate McQuaid

Angela, Nick, Sean and the team at Crystal Realty have truly been the most professional, personable and flexible Property Managers, I have ever dealt with during my years as a tenant. From day one, they were most friendly, caring and made you feel like a valued tenant. Angela and her team have always been so very considerate and timely in providing prompt notifications for inspections and could always be trusted to access my rental property, if I wasn’t able to be home.  As for any maintenance or repairs, they would also respond straight away and a tradesman was contacted immediately. Nothing was ever too difficult.  Thank you Angela, Nick and Sean for your service excellence and genuine support.  Best regards F. Morris - Tenant - Lane Cove

- F. Morris

“Thank you Crystal Reality.. our time involved with your agency was all positive.  The apartment was perfect for us during our residency.  Any issues that arose were dealt with promptly and fairly.. it was really great to have that sense of security. Thank you to Angela + the team.”       VJ – Tenant - Alexandria

- V. Jackson

Angela has been brilliant...

I have resided at Campbell Rd Alexandria for seven years and I am writing to let you know of the exceptionally positive, prompt & efficient management of Angela as the property manager of my home.  During the last seven years there has been many managers of this property and although the previous property manager  was very good, Angela has been brilliant, and has made my dealings of keeping this house in good order, quick and professional and is the only property manager that has been accessible by phone and email. I work for NSW Fair Trading and have dealt with many agents & tenants and in my opinion believe Angela is a great asset to Crystal and deserves praise for her efforts.   Kind regards

- M Taccoli

I met Angela when I was looking for a property to buy with my partner. She was always honest and accommodating and made us feel very comfortable and relaxed. Angela is very attentive, knowledgeable and quick to help us with any queries we have. Thanks!

- - EP, Purchaser, Newtown

When I purchased my house in Newtown, Angela was an absolute pleasure to deal with! Her down to earth nature and honesty is uncommon in the industry, and I found her colleagues to be the same. From the independent viewings to the support on Auction day, my experience was faultless – I’d recommend them as a buying and selling agent!

- - PN, Purchaser, Newtown

My partner and I purchased our first home with the help of Crystal Realty, and in particular our agent Angela Lytsioulis. After being on the hunt for the better part of a year, our experience with Crystal Realty was a welcome change to the normal nonsense. From day one Angela was generous with her time, and provided us with the resources, support and honest information needed for us to make an informed decision about the property. We are very happy with our purchase and from a buyer’s perspective I would definitely recommend Crystal Realty to prospective sellers.

- - MH, Purchaser, Darlington

Angela, As experienced property owners, we have dealt with many different property managers, and  Angela, you are trumps! Responsive, Disciplined, Time managed, Assertive, Landlord focused, Communication focused, Asset improvement a priority. We know, in your care, all's well. It is a joy having you look after our property. We are very appreciative of where we are and thank you very much.

- - R & JJ, Owners, Darlington